Contact Us

You can contact Tobacco By Mail from 9:00 am to 5:00 pm eastern standard time. Our toll free number is 1-800-419-1907, and any of our customer representatives can assist you in your needs, from making an order to getting a tracking number.  You can also email the TBM team, at these email addresses:

orders@tobaccobymail.com; For order information including tracking information

rachaeltbm@hotmail.com; General Manager for TBM

rachaeltbm@hotmail.com; Customer Service Manager for TBM

Thank you for ordering from Tobacco By Mail